Effective Date: April 1, 2026
Ellen’s Planted Tea (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
Information We Collect
When you visit our site, place an order, or submit a form, we may collect the following information:
- Name
- Email address
- Shipping and billing address
- Phone number (if provided)
- Payment information (processed securely through third-party providers)
- Any information you submit through contact forms
We also automatically collect certain information about your device and browsing activity, including:
Time spent on the site
IP address
Browser type
Pages visited
How We Use Your Information
We use the information we collect to:
Prevent fraud and maintain site security
Process and fulfill orders
Communicate with you about your order or inquiries
Send updates, promotions, or marketing emails (only if you opt in)
Improve our website and customer experience
Payment Processing
We do not store your full payment details. All payments are processed securely through third-party payment providers (such as Stripe, PayPal, or similar services), which handle your payment information according to their own privacy policies.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties only as necessary to operate our business, including:
- Payment processors
- Shipping carriers (USPS, UPS, etc.)
- Website and hosting providers
- Email marketing platforms
These parties only receive the information needed to perform their services.
Cookies and Tracking
Our website uses cookies and similar technologies to:
- Improve site functionality
- Analyze traffic and user behavior
- Enhance your browsing experience
You can choose to disable cookies through your browser settings.
Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to the personal data we have about you
- Request corrections or updates to your information
- Request deletion of your personal data (subject to legal and business obligations)
To make a request, contact us at the email below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at: